Simplify. Strategize. Secure.
(734) 772-9499 hello@theictsolutions.com Ann Arbor, Michigan
ICT Solutions

Contact · Ann Arbor, Michigan

Tell us what keeps breaking.

Send a short note about your environment and the problems that keep recurring. We will come back with what we would take responsibility for — and what we would not.

01Start a conversation

Send us a message

Six fields. Enough for us to understand the shape of your environment before we call, so the first conversation is useful rather than introductory.

Please enter your name.

Please enter your organization.

Please enter a valid email address.

Please enter a phone number.

Please choose the closest option.

Please tell us a little about the situation.

We use what you send to respond to your enquiry and nothing else. No lists, no resale. Ask us to delete it at any time.

Message sent.

Thank you — your note is with us. A member of the ICT Solutions team will read it and reply by email, usually with a question or two before we suggest a call.

If it is urgent, call (734) 772-9499 and speak to someone now.

02What happens next

No sales sequence. Four steps, then a decision.

We are not going to drip-feed you emails for a quarter. The point of the first conversation is to work out whether we are the right partner for your operation — and to say so plainly if we are not.

  1. We read it and reply by email. Usually with a question or two, so the call is not spent on basics we could have asked in writing.

  2. A short call about your environment. What you run, who supports it today, what keeps recurring, and what is already scheduled or overdue.

  3. A written summary of what we would own. The services, the boundaries, what stays with your team, and what needs a separate conversation.

  4. You decide. Nothing is agreed until scope, coverage, limits, and exclusions are written into a service agreement you have read.

03Useful to have ready

Bring these and the first call gets a lot further.

None of this is required. It just means we spend the conversation on your actual situation rather than on discovery questions.

01

Your environment

Roughly how many people and locations, which servers or cloud platforms you run, and the business applications your team cannot work without.

02

Who owns what today

Internal staff, an existing provider, a software vendor, or nobody in particular. Knowing where responsibility currently sits tells us most of what we need.

03

What is forcing the timing

An outage, an audit, an insurance questionnaire, a contract ending, an office move, or equipment reaching end of support.

04If you run a dental practice

Schedule a dental IT and HIPAA readiness review.

A focused conversation about keeping the schedule moving, supporting your front-desk and clinical teams, and protecting patient information across users, devices, networks, cloud systems, and backups.

Dental IT and HIPAA readiness

Or call (734) 772-9499 · Mon–Fri, business hours