Services — ICT Solutions

01The full list

Three jobs. Eight services. No overlap left ambiguous.

Most of these can be bought on their own. They are more useful together, but we would rather you start with the one that solves the problem in front of you than sign for a bundle you have not been shown the need for.

02How these fit together

The overlaps are where buyers get caught out.

Service names in this industry are elastic, and two providers can use the same word for very different scopes. Here is exactly how ours divide, so you can compare like for like.

Managed IT is not managed cybersecurity

Managed IT covers operational hygiene — patching, monitoring, administration. A security programme adds detection, identity and email controls, vulnerability prioritization, policy, and training. They are scoped and priced separately, and security inclusions are always listed explicitly.

Backup appears in two places

Backup oversight and recovery coordination for covered workloads sit inside managed IT. The backup platform itself — storage, retention, encryption, testing cadence, recovery objectives — is scoped as its own service because it depends on how much data you hold.

Assessment comes before tooling

If you are buying security or readiness work for the first time, a risk assessment answers more useful questions than any product will, and it usually costs less. We would rather sell you that first and let the findings decide the rest.

Projects and ongoing services are different contracts

An infrastructure refresh, a cloud migration, or a website build is scoped work with a beginning and an end. Managed IT and managed cybersecurity are ongoing relationships. Many organizations start with a project and move into a managed agreement afterwards.

03Where to start

Most conversations begin in one of three places.

You do not need to know which service you want. Tell us which of these sounds like your month and we will work backwards from it.

“Something keeps breaking and nobody owns it.”

Start with a review of your current environment: what you run, who supports it today, and which problems keep recurring. That conversation usually lands on managed IT, sometimes on infrastructure.

Managed IT

“Something has made security or compliance urgent.”

An audit, an insurance questionnaire, a peer’s bad week, or a client asking you to evidence something. Start with an assessment so the response is proportionate to the actual risk.

Readiness assessment

“We are planning a change.”

A migration, an office move, an equipment refresh, a new location, or a site rebuild. Scoped project work, with a named owner for the transition and a decision afterwards about ongoing support.

Cloud and migration

If you run a dental practice, there is a version of all of this written around a clinical day — dental IT and HIPAA readiness.

04Start the conversation

Tell us what keeps breaking. We will tell you what we would own.

A first conversation covers your current environment, the problems that keep recurring, and where responsibility sits today. No obligation, and no scope is agreed until it is written down.

Talk with a specialist How we work

Or call (734) 772-9499 · Mon–Fri, business hours

Three jobs. Eight services. No overlap left ambiguous.

Run the operation

Managed IT

Infrastructure and network

Protect what matters

Managed cybersecurity

Backup and recovery

HIPAA and Texas HB 300 readiness

Modernize on purpose

Cloud and Microsoft 365

Website development